Privacy Policy
Last Updated: 21 Jan 2025
Healing Hands Co. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.healinghands-co.com or interact with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Identifiable Information: Name, email address, phone number, and mailing address when you fill out contact forms, book appointments, or sign up for our newsletter.
Health Information: Details you voluntarily provide about your health or skincare concerns for the purpose of tailoring our services.
Payment Information: Credit card details or payment processing information when purchasing services or products. (Note: Payment details are handled securely by a third-party payment processor.)
Automatically Collected Information: IP address, browser type, device information, and browsing activity on our site via cookies or analytics tools.
2. How We Use Your Information
We use your personal information to:
Provide and manage our services, including facial and massage therapy appointments.
Customize treatments based on your health or skincare concerns.
Respond to inquiries, process bookings, and send confirmations.
Communicate promotional offers, updates, or newsletters (with your consent).
Comply with legal and regulatory obligations.
Improve the functionality and usability of our website.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data in the following circumstances:
Service Providers: With third-party providers who assist in delivering our services (e.g., payment processors, scheduling platforms, or email marketing services).
Legal Requirements: When required to comply with legal obligations or protect the rights and safety of our business or others.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience and collect information about how you interact with our site. You can manage or disable cookies through your browser settings. However, doing so may affect your ability to use certain features of our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Request information about how we process your data.
Lodge a complaint with your local data protection authority.
To exercise these rights, please contact us at hello@healinghands-co.com.
7. How We Protect Your Information
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is entirely secure. We encourage you to take precautions when sharing sensitive information online.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Healing Hands Co.
hello@healinghands-co.com